Privacy Policy
This Privacy Policy describes how Comfort Plus LLC collects, uses, and protects information when you visit our website, contact us, submit a service request, or communicate with us online.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Comfort Plus LLC may collect personal information that you voluntarily provide through our website forms, phone calls, emails, service requests, or other communications.
This information may include your name, phone number, email address, company name, property address, service location, details about your HVAC equipment or building needs, and any message or information you choose to submit.
We may also collect limited technical information automatically when you visit our website, including your IP address, browser type, device type, pages visited, time spent on the website, referring website, and general usage data.
How We Use Your Information
Comfort Plus LLC may use the information we collect to respond to inquiries, schedule service, provide estimates, communicate about commercial HVAC services, follow up on service requests, improve website performance, maintain business records, and support day-to-day business operations.
We may also use submitted information to better understand customer needs, improve our services, and communicate with you about requests related to HVAC service, preventive maintenance, emergency repairs, installations, replacements, turnkey projects, or Building Automation Systems support.
Service Requests and Website Forms
Submitting a form through this website does not guarantee an appointment, emergency response, or service availability. A member of our team may contact you to confirm the request, gather additional information, or schedule service.
For urgent HVAC issues, please call Comfort Plus LLC directly at (667) 367-7246.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, tracking technologies, or similar features to improve website performance, understand visitor activity, remember preferences, and support marketing or advertising efforts.
Cookies are small files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being used. If you disable cookies, some parts of the website may not function properly.
Analytics and Third-Party Services
Comfort Plus LLC may use third-party tools or services to operate, monitor, or improve the website. These may include website analytics, form tools, spam protection, embedded maps, hosting providers, security tools, or advertising platforms.
These third-party providers may collect information according to their own privacy policies. Comfort Plus LLC is not responsible for the privacy practices of third-party websites or services.
How We Share Information
Comfort Plus LLC does not sell personal information.
We may share information only when necessary to operate our business, respond to your request, provide services, maintain the website, work with trusted vendors, comply with legal obligations, protect our rights, or complete a business transfer such as a merger, acquisition, sale, or reorganization.
Data Retention
Comfort Plus LLC retains personal information only as long as reasonably necessary for business, service, legal, tax, accounting, recordkeeping, or operational purposes.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business practices.
Data Security
We take reasonable steps to protect personal information submitted through our website. However, no website, email system, form submission, or electronic transmission is completely secure.
Please do not submit highly sensitive information through website forms unless necessary.
Email, Phone, and Text Communications
If you contact Comfort Plus LLC, we may respond by email, phone, or text using the information you provide. Communications may relate to service requests, scheduling, estimates, project questions, follow-up, or business operations.
You may request that we stop contacting you for non-essential communications, but we may still contact you when necessary to respond to an active request, service issue, project, or legal obligation.
Your Privacy Choices
You may contact Comfort Plus LLC to request access, correction, or deletion of certain personal information we maintain about you, subject to legal, business, and recordkeeping requirements.
You may also adjust your browser settings to limit cookies or tracking technologies.
Do Not Track Signals
Some browsers offer a “Do Not Track” signal. Because there is no uniform standard for responding to these signals, our website may not respond to Do Not Track requests.
Children’s Privacy
This website is intended for business and commercial use. Comfort Plus LLC does not knowingly collect personal information from children under the age of 13.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party websites.
Changes to This Privacy Policy
Comfort Plus LLC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.
Google reCAPTCHA
To enhance the security of our website and protect our services from spam and abuse, we implement Google reCAPTCHA on certain pages. reCAPTCHA analyzes the behavior of website visitors to differentiate between human users and automated bots. This analysis involves the collection and processing of information by Google, including IP addresses, page interactions, browser information, and typing patterns. The data collected is used in accordance with Google’s Privacy Policy and Terms of Service. By using our site’s reCAPTCHA-protected forms, you consent to the processing of your personal data by Google for the purposes of providing enhanced security and verification. For more information on Google’s privacy practices, please visit Google’s Privacy Policy and Terms of Service.
